100% CUSTOMER SATISFACTION. GUARANTEED!

We promise to serve our customers by offering only the highest quality products, superior installation, and unsurpassed service.

PRINCIPLES:

1. Wow Our Customers: Make everything we do extraordinary.
2. Attention To Detail: It’s all about the little things.
3. Continuous Improvement: Individually and as a company.
4. Help and Respect One Another: We are all in this together.
5. Open Communication: Build relationships through transparency and openness.
6. Positive Attitude: Toward everyone and everything we do.
7. Find A Way: There is usually a solution, so be resourceful and get it done.
8. Believe In Yourself: Believe big things are possible.
9. Drive Innovation, Creativity and Change: Be a leader.
10. Add Value To Everything We Do: Sowing and reaping.
11. Love What You Do: If you don’t, find something else to do.

COMPANY CULTURE:

Phillips values their team like family and instills a culture that reflects that.

• Our culture is not separate from the company
• Our culture shows us how to behave
• Newcomers know the company’s culture immediately
• The culture reflects the leadership style
• A well-developed culture is highly successful and rewarding

OUR AWARDS

Loren Graber, President & CEO of Digger Specialties selects one firm from his 300+ dealers in the US for the annual Customer Service Award given at the company’s annual meeting. His decision is based on customer-written comment cards sent directly to him. Phillips is honored to have received this 12 times since the award’s inception in 1996.

1995 – Vinyl and Aluminum Top 10 Award

1996 – Vinyl and Aluminum Top 10 Award

1997 – Customer Satisfaction Award

1998 – Vinyl and Aluminum Top 10 Award, Advantage Plus Group Award

1999 – Customer Satisfaction Award, Advantage Plus Group Award

2000 – Advantage Plus Group Award

2001 – Customer Satisfaction Award, Advantage Plus Group Award

2002 – Advantage Plus Group Award

2003 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2004 – Advantage Plus Group Award

2005 – Advantage Plus Group Award

2006 – Advantage Plus Group Award

2007 – Customer Satisfaction Award, Advantage Plus Group Award

2008 – Customer Satisfaction Award, Advantage Plus Group Award

2009 – Customer Satisfaction Award, Advantage Plus Group Award

2010 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2011 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2012 – Customer Satisfaction Award, Advantage Plus Group Award

2013 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2014 – Customer Satisfaction Award, Advantage Plus Group Award

2015 – Customer Satisfaction Award, Advantage Plus Group Award

2016 – Top 10 Award, Advantage Plus Group Award

2017 – Customer Satisfaction Award, Top 10 Award, Advantage Plus Group Award

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