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TRANSFORMING YOUR OUTDOOR LIVING SPACE
Serving the Tri-State Area Since 1975

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608-783-4200

Our Mission

100% Customer Satisfaction. Guaranteed! We promise to serve our customers by offering only the highest quality products, superior installation, and unsurpassed service.

PRINCIPLES:

  1. Wow our Customers–make everything we do extraordinary.
  2. Attention to Detail–it’s all about the little things.
  3. Continuous Improvement–individually, as well as a company.
  4. Help and Respect One Another–we are all in this together.
  5. Open Communication–build relationships through transparency and openness.
  6. Positive Attitude—toward everyone and everything we do.
  7. Find a Way–there is usually a solution so be resourceful and get it done.
  8. Believe in Yourself–believe big things are possible.
  9. Drive Innovation, Creativity and Change–be a leader.
  10. Add Value to Everything We Do–sowing and reaping.
  11. Love What You Do–if you don’t, find something else to do.

COMPANY CULTURE:

Phillips values their team like family and instills a culture that reflects that.

  • Our culture is not separate from the company
  • Our culture shows us how to behave
  • Newcomers know the company’s culture immediately
  • The culture reflects the leadership style
  • A well-developed culture is highly successful and rewarding

OUR AWARDS

Loren Graber, President & CEO of Digger Specialties selects one firm from his 300+ dealers in the US for the annual Customer Service Award given at the company’s annual meeting. His decision is based on customer-written comment cards sent directly to him. Phillips is honored to have received this 12 times since the award’s inception in 1996.

1995 – Vinyl and Aluminum Top 10 Award

1996 – Vinyl and Aluminum Top 10 Award

1997 – Customer Satisfaction Award

1998 – Vinyl and Aluminum Top 10 Award,  Advantage Plus Group Award

1999 – Customer Satisfaction Award, Advantage Plus Group Award

2000 – Advantage Plus Group Award

2001 – Customer Satisfaction Award, Advantage Plus Group Award

2002 – Advantage Plus Group Award

2003 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2004 – Advantage Plus Group Award

2005 – Advantage Plus Group Award

2006 – Advantage Plus Group Award

2007 – Customer Satisfaction Award, Advantage Plus Group Award

2008 – Customer Satisfaction Award, Advantage Plus Group Award

2009 – Customer Satisfaction Award, Advantage Plus Group Award

2010 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2011 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2012 – Customer Satisfaction Award, Advantage Plus Group Award

2013 – Customer Satisfaction Honorable Mention, Advantage Plus Group Award

2014 – Customer Satisfaction Award, Advantage Plus Group Award

2015 – Customer Satisfaction Award, Advantage Plus Group Award

2016 – Top 10 Award, Advantage Plus Group Award

2017 – Customer Satisfaction Award, Top 10 Award, Advantage Plus Group Award

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